Delivery Terms
Courier: Courier service starts at 12:00. Average delivery time ranges from 2 to 4 hours for nearby counties and 3 to 5 hours for far counties. Since the same day delivery service is provided to approximately 25 districts, the delivery time may increase during busy periods such as Bayram, Ramadan, New Year and when there is bad weather.
Same day delivery service is not available for the following neighborhoods and districts:
All Villages of Beykoz, Anadolu Kavağı, Riva, Şile, Ömerli neighborhood of Çekmeköy, Akçaburgaz neighborhood of Esenyurt,
Kilyos, Demirciköy, Kısırkaya, Uskumruköy, Rumeli lighthouse, Rumeli Kavağı, Garipçe, Anadolu Feneri, Anadolu Kavağı,
Silivri, Kumburgaz, Çatalca, Istanbul Airport, Bolluca, Arnavutköy, Adalar, Büyükçekmece.
Cargo within Turkey: Orders placed before 15:00 will be shipped on the same day except Friday and Saturday. In order for the products to reach you fresher, orders that are delivered on the weekend will be dispatched on Monday. Average delivery time nationwide is 1-3 business days.
(Delivery is made to some villages and towns on certain days of the week.)
Overseas: Delivery time varies by country. Orders placed before 15:00 on weekdays are shipped the same day via DHL.
For overseas orders, taxes and duties regulated by the buyer's country authority belong to the buyer. Responding quickly to product value confirmation or content information emails requested by country customs via DHL will speed up the delivery time. We recommend that you review the food shopping limits set by the customs of the country you are in.
Delivery Times
Europe: To major cities: within 1-2 days America: To major cities: within 2-4 days Middle East: To major cities: within 3-4 days Far East: To major cities: within 3-4 days
(Delivery can be made to some villages and towns on certain days of the week. Orders with trays for abroad are sent in boxes due to transportation conditions.)
All of the products on the site are under the guarantee of our company. VAT on all of our products. are included in the prices. The minimum order amount is specified in detail in the basket. In order for us to send your orders in a healthier way, it is necessary to specify the full address and telephone number. Our company cannot be held responsible for typographical errors and price errors. Payments are made in TL and USD. Prices abroad may differ according to the prices in Turkey. reserves the right to change the product images and prices appearing on the site without making any announcement. VAT rates are reflected in the prices when the amounts change, such as other official fees and taxes.
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