Membership and Distance Sales Agreement

1. Parties

On the one hand, as the SELLER, Kemankeş Kara Mustafa Mah. ] GÜLLÜOGLU GIDA SANAYİ VE TİCARET A.Ş., which carries out the activities of the website located at Mumhane Caddesi No: 63 Karaköy / Istanbul. and on the other side, there are people who shop as a member or not, on the e-commerce site belonging to Aktüel Ofis, which broadcasts from the domain name as a MEMBER, and a sales contract for membership has been concluded between the parties.

2. Subject of the Contract

The subject of this contract is to carry out MEMBERSHIP transactions electronically on the SELLER's website and to determine the terms of use of the site and the rights and obligations of the parties. GÜLLÜOGLU GIDA SANAYİ VE TİCARET A.Ş. always has the right to determine it unilaterally.

3. Rights and Obligations of the Parties

3.1. The member declares and undertakes that the personal and other information provided while becoming a member of the website is correct before the law, and that he will immediately and immediately indemnify all damages incurred by Karaköy Güllüoğlu due to the fact that this information is not true.

3.2. Site membership is personal. The member cannot give the password given to him by Karaköy Güllüoğlu to other persons or organizations, the member has the right to use the password in question. Karaköy Güllüoğlu reserves the right to claim all kinds of compensation and other claims arising from such unauthorized use against all claims and demands that may be brought against Karaköy Güllüoğlu by third parties or authorized authorities with all liability that may arise for this reason.

3.3. The member accepts and undertakes from the beginning to comply with the provisions of the legal regulations and not to violate them while using the website. Otherwise, all legal and penal obligations to arise will bind the member completely and exclusively.

3.4. The member may not use the website in any way that disrupts public order, violates public morals, disturbs and harass others, for an unlawful purpose, infringes on the intellectual and copyright rights of others. In addition, the member cannot engage in activities (spam, viruses, trojan horses, etc.) and transactions that prevent or make it difficult for others to use the services.

3.5. The ideas and thoughts expressed, written and used by the members on the website are completely the personal opinions of the members and bind the owner of the opinion. These views and thoughts have no interest or connection with Karaköy Güllüoğlu. Karaköy Güllüoğlu does not have any responsibility for the damages that the member may incur due to the ideas and opinions expressed by the member, and the damages that the member may suffer due to the ideas and opinions expressed by the third parties.

3.6. Karaköy Güllüoğlu will not be liable for unauthorized reading of member data and for any damage to member software and data. The Member has agreed in advance not to demand compensation from Karaköy Güllüoğlu for any damage he may incur due to the use of the website.

3.7. The member agrees not to access or use other internet users' software and data without permission, with the conditions listed below. Otherwise, the legal and penal responsibilities arising from this will belong to the member completely. Using the website for the purpose of creating, checking, updating or changing a database or directory on behalf of any person; using reverse engineering to disrupt or modify the website; In the comments section, the subject of which will constitute a crime, results in or encourages the violation of the rules on the website, the current legislation or international agreements, illegal, threatening, advertising and / or marketing content, offensive, insulting and profanity, humiliating, humiliating, vulgar Sharing any content that is pornographic or immoral, contrary to the generally accepted rules of society, contrary to personal rights, contrary to intellectual and industrial rights, creating unfair competition and/or similar.

3.8. The member who violates one or more of the articles listed in this membership agreement is personally liable criminally and legally for this violation and will keep Karaköy Güllüoğlu free from the legal and penal consequences of these violations. Moreover; Karaköy Güllüoğlu reserves the right to claim compensation against the member due to non-compliance with the membership agreement, in case the incident is referred to the legal field due to this violation.

3.9. Karaköy Güllüoğlu always has the right to unilaterally delete the membership of the member and delete the files, documents and information of the customer when necessary. The member accepts this savings in advance. In this case, Karaköy Güllüoğlu has no responsibility.


3.10. The software and design of the website are the property of Karaköy Güllüoğlu, and the copyright and/or other intellectual property rights regarding them are protected by the relevant laws and cannot be used, acquired or changed by the member without permission. Other companies and their products mentioned on this website are trademarks of their owners and are also protected under intellectual property rights.

3.11. The name and Internet Protocol (IP) address of the Internet service provider used by Karaköy Güllüoğlu to access the site for the improvement and development of the website and/or within the framework of legal regulations, the date and time the site was accessed, the pages accessed while on the site and some information such as the Internet address of the Web site that provides a direct connection to the site.

3.12. Karaköy Güllüoğlu may disclose the member's personal information when requested as a legal obligation or (a) when it believes in good faith that it is necessary to act in accordance with legal requirements or to comply with legal proceedings notified to the relevant institutions, to protect and defend the rights and property of the member.

3.13. Measures have been taken to ensure that the Karaköy Güllüoğlu website is free of viruses and similar software. In addition, in order to ensure ultimate security, the user must provide his own virus protection system and provide the necessary protection. In this context, by entering the Karaköy Güllüoğlu website, the member is deemed to have accepted that he is responsible for all errors that may occur in his own software and operating systems and their direct or indirect consequences.

3.14. Karaköy Güllüoğlu reserves the right to change the content of the site at any time, to change or terminate any service provided to users, or to delete the user information and data registered on the Karaköy Güllüoğlu website.

3.15. Karaköy Güllüoğlu can change, update or cancel the terms of the membership agreement at any time, without the need for prior notice and/or warning in any form or form. Any provision changed, updated or repealed will be effective for all members at the time of publication.

3.16. The MEMBER declares that he is over 18 years old. Users who want to become a member must be at least 18 years old.

3.17. The parties accept and declare that all computer records belonging to Karaköy Güllüoğlu will be taken as the sole and true exclusive evidence, in accordance with Article 287 of the HUMK, and that the said records constitute a contract of evidence.

3.18. In accordance with this membership agreement, Karaköy Güllüoğlu has the authority to send notification e-mails to its members' registered e-mail addresses and informing SMS's to their mobile phones. will be counted.

4. Termination of Contract

This agreement will remain in effect until the member cancels his membership or his membership is canceled by Karaköy Güllüoğlu. In the event that the member violates any provision of the membership agreement, Karaköy Güllüoğlu will be able to terminate the agreement unilaterally by canceling the membership of the member.

5. Settlement of Disputes

Istanbul Courts and Enforcement Offices are authorized in disputes related to this contract.

6. Enforcement

Membership registration means that the member has read all the articles in the membership agreement and accepted the articles in the membership agreement. This Agreement was concluded at the time of the member's membership and entered into force mutually.



The subject of this agreement is Kemankeş Kara Mustafa Mah., which carries out the activities of the website Mumhane Cad. Güllüoğlu Gıda San. ve Tic A.S. (hereinafter referred to as Karaköy Güllüoğlu). It covers the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers - Regulation on the Implementation Principles and Procedures of Distance Contracts, and the Turkish Commercial Code and related provisions, regarding the sale and delivery of the product sold by the Company, whose qualifications and sales price are specified below.


Title: Güllüoğlu Gıda San. ve Tic A.S.

Address: Kemankeş kara mustafa mah. Mumhane cad. no:63 Karakoy Beyoglu / Istanbul / Turkey

Phone : 0 850 308 45 45

Email : [email protected]



Address :

Telephone :

Fax :

Email :





Address :

Telephone :

Fax :

Email :


The qualities of the goods subject to sale by Karaköy Güllüoğlu are as follows:

Product :

breed :

Quantity :

Sale Price (without VAT):

Shipping cost :

Payment method :

Delivery address :

Delivery Person :

Billing address :


5.1 – The BUYER declares that he has read all the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract specified in Article 4 and has given the necessary confirmation in electronic environment.

5.2 - The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated in the preliminary information, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period.

5.3 - If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

5.4 – The SELLER does not guarantee the delivery of the product subject to the contract. The SELLER is responsible for delivering the product to the cargo with the specified qualifications, and the responsibility for the delivery of the product belongs to the cargo company. Due to a defect that cannot be attributed to the SELLER, it is not possible to direct the rights such as refund of the product price and/or change with the same amount to the SELLER.

5.5 - For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the BUYER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

5.6- If the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, not due to the fault of the SELLER. right is available.

5.7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order and/or delay the delivery time until the blocking situation disappears. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.

5.8- In overseas purchases, taxes and duties regulated by the authority of the buyer's country are the responsibility of the buyer.

5.9- This contract becomes valid after it is signed/accepted online by the BUYER and delivered to the SELLER.


In accordance with the Turkish Commercial Code, there is no right of withdrawal for foodstuffs, beverages or other daily consumption items. The use of the right to return due to a defective product is subject to the condition that the packaging of the product is unopened, intact and the product is unused. Our products are produced in accordance with the Turkish Food Codex and Turkish Standards Institute standards. For products that do not comply with the standards and for products with damaged packaging (the packaging is torn in shipping, opened or the packaging is dispersed), it is required to first take the product image and send it to [email protected]. For such products with damaged packaging, it should be sent back to the SELLER by returning a copy to the cargo company with the product, by issuing a damage determination report without receiving it from the cargo company. In accordance with the return conditions, the shipping costs of all products will be returned to the BUYER after the return is approved by the SELLER.



In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the BUYER's or SELLER's settlement are authorized up to the value declared by the Ministry of Industry and Trade. In the event that the order is realized … it is deemed to have accepted all the terms of this contract.
















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